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How can I get assistance in placing the order?
You call our customer care executive on +91124-43767343 or
email us at [email protected] . We
will be happy to assist you.
Do the price of furniture include the taxes?
All our product prices are inclusive of GST
only.
How do I pay online?
You can pay online on our website using Credit
card, debit card or net banking.
How do I contact you if I have a query?
You can call our Customer Care team, they will
be happy to assist you. You can call us at +91124-43767343 from 9:00
am to 6:00 pm or send us an email on [email protected].
Can I assemble the product myself?
Yes, you can assemble the products. Our
product assembly instructions are available online or on request.
Do you have cash on delivery (COD) or EMI
option?
We only have pre-paid payment options
available. We do not have cash on delivery (COD) or EMI options for payment.
How to check my order status?
You can log in to your account on Encore Prime
Furniture website and check your order status. You will receive an email from
our team when your order.
Do you customize furniture?
We do customize furniture, for inquiries you
can contact our team by calling us at +91124-43767343 or email
us on [email protected] . Our
team will contact you.
Do you offer a warranty on your products?
Yes, Encore offers a one-year warranty for our
products from the date of invoice. The warranty covers all the manufacturing
defects. Normal wear and tear of the products due to usage is not covered under
warranty.